SIMPLE * CLEAN * MODERN * FRESH
As I walked around I also couldn't help but notice just how many associates there were (about eight) - and all wearing name badges. As the thought "Walk Through" popped into my head, I looked up and there at the door stood a cluster of corporate executives. If you ever want to see a store set on their best game - definitely visit during the day of a visit. The only sad part was the exects weren't quite as friendly as the store associates, which is a shame since they are the ones in power to set examples and set the tone for customer service in stores. And these days, it's not only style & price that drives sales, it is the level of engagement in customer service.
GREAT JOB MIDTOWN MIAMI WEST ELM TEAM!!
Great photos ~ What a great shop. Love that green spreadReplyDelete
I love WE I have never been in one, the closest is in Dallas, however I order from their catalog all the time. Thanks for the tour, it was like being there!ReplyDelete
I love West Elm too and just like Lisa, I've never been in one!ReplyDelete
Great idea for this post :)
West Elm have some fab bits dont they. Love the pics :)ReplyDelete
Never been in a West Elm. Love, your new header! Beautiful!!ReplyDelete
* Interesting closing to your blog (re "The Executives"), Lynda, and I couldn't agree with you more!!! Those people lost a BIG OPPORTUNITY to set a primo example for their employees (& non-verbally, no less, which I believe to be the MOST effective method of training, anyway!). Quite honestly, it bothers me IMMENSELY when customers are treated like THEY'RE "interupting" those whose very job I*S "service"!!! SHAME ON THEM, but it sounds like it's KUDOS for the working staff!!!ReplyDelete
Hope all is well with y'all!
Linda in AZ *
I think West Elm reflects the best in contemporary taste.ReplyDelete
I love it here in Manhattan.
You are totally correct on that. I visited Brooks Brothers one mid-day and everyone was super de duper helpful. I then realized some important people were 2 seconds from coming in. I had to tell all the sales associates at one time to stop asking me if I need anything. I said, "I got this!"ReplyDelete
Mr. Goodwill Hunting
LOL - Yes Rashon, I felt the same way ;-). It's interesting to have read how many have not been in a West Elm. I forget sometimes, not all companies are at every turn (like a Walgreens on every corner). I recently also learned, ZGallerie isn't in NJ or NYC (yet!)ReplyDelete
Thanks for stopping by Rashon, Elizabeth, Linda, Sarah, Mona, Lisa, Laurie and 'wonderfullydomestic'and taking the time to comment !!